Target Role: Sales & Service / Business Support (part-time)
Availability: 1 week’s notice
Hours: c. 24 hours per week
Salary Guide: £22,000–£24,000 pro rata
Profile Overview
- Experienced Sales & Service / Business Administrator with 20+ years’ experience
- Strong background supporting SMEs and larger organisations across the UK and Europe
- Comfortable supporting Directors, project teams, engineers, and customers
- Confident in customer service, sales support, data accuracy and office administration
- Now seeking a long-term, part-time position in a friendly, down-to-earth team
Core Skills & Experience
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Customer Service & Sales Support
- Acts as first point of contact for client queries
- Manages customer accounts and relationships
- Processes orders, quotations, and enquiries
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Business & Office Administration
- Invoicing, basic finance support and record keeping
- HR admin support and onboarding new starters
- Maintaining accurate databases, logs, and spreadsheets
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Project & Service Coordination
- Scheduling visits for engineers and service teams
- Coordinating travel and appointments
- Supporting compliance activities (inspections, services, audits)
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Systems & Data
- High-volume, accurate data entry
- Experience using ERP/CRM-style systems
- Confident managing multiple inboxes and working across different software packages
Recent / Notable Experience
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Billing & Data (Temporary Positions)
- Data entry and maintenance for care and construction businesses
- Onboarding new starters and maintaining accurate staff records
- Resolving timesheet and billing queries
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Business Administrator – SME Manufacturing Environment (6+ years)
- PA-style support to two Managing Directors
- Coordinating sales orders, quotations, and purchase orders
- Overseeing inventory and project cost tracking
- Supporting and training staff on the ERP system
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Previous roles have covered:
- Sales Desk Support
- Compliance & Service Coordination
- Customer Information / Customer Service
These roles have strengthened the candidate’s ability to communicate clearly, manage competing priorities and build positive working relationships at all levels.
Working Style & Motivation
- Comes across as grounded, loyal and resilient
- Values friendly, people-focused workplaces over very corporate environments
- Thrives in small–medium teams where:
- People communicate openly
- Departments work collaboratively
- There’s a sense of humour and mutual support
- Has used recent temporary roles to rebuild confidence after bereavement and redundancy
- Now focused on finding the right long-term fit, not just the next job
Working Pattern & Flexibility
- Looking for around 24 hours per week
- Happy with a mix of mornings and afternoons
- Can provide afternoon cover up to 5pm
- Understands the importance of being reliable and responsive to customer needs
Summary
This candidate offers a strong blend of sales support, customer service and business administration experience, backed by a calm, supportive personality. They would suit a business looking for a reliable, part-time team member who can manage customer enquiries, keep data and processes accurate, and contribute positively to a friendly, close-knit office environment.