Top Temps

Operations Support Manager, 

£12.00 per hour in Alcester

  • Can' ID: 4756
  • Contract: Temp or Perm
  • Location: Alcester
  • Salary: £12.00 per hour
  • Book Candidate

professional and conscientious Operations Manager with extensive experience in administration, PA and secretarial roles, currently seeking a new position. A highly organised and efficient individual who has a thorough and precise approach to projects which has yielded excellent results. Achievements include obtaining the ISO 9001 accreditation for Thomas Guise and securing Legal 500 for Private Client and Employment area of the firm.

Key Skills

  • 70 words per minute typing
  • Proficiency in all areas of Microsoft Office, Excel, Word, Powerpoint, SOS and RSS
  • Excellent communication skills, both written and verbal
  • Ability to cope with demanding and confidential situations and work well under pressure with a calm manner
  • Loyal, professional and sensitive to client needs

Employment History
Group Operations Support Manager,

  •  support the Chief Operations Officer and central/field based operational teams to ensure that we deliver a first-class management and support service to the hotels within our portfolio.
  • liaise with the hotel General Managers and their teams as well as external providers to provide full support in accordance with the management contracts.
  • collation of reporting, compliance and auditing of processes alongside preparing and analysing reporting for our owners and board

Operations Manager,

  •  Managing all aspects of the day to day running of the office, including setting up office procedures/processes
  • Being responsible for the development and maintenance of the SOS and RSS systems, IT and equipment
  • Administration of the ISO 9001 and certification renewal every year
  • Data entry
  • Working closely with the Directors and Fee Earners to ensure their client lists are up to date
  • Setting up and training new people joining Thomas Guise on the SOS system, computer, and the telephone system
  • Control CQS training for staff, Legal 500 and Lender Panel
  • Ensure fee earners complete their monthly file audits through Access Group
  • To ensure office moves run smoothly
  • Deal with all house-keeping issues
  • Liaising with external people with regards to maintenance at our offices
  • Regular meetings with Directors and Finance Manager
  • Travel to other offices when required
  • Administering  LinkedIn page, Twitter and website
  • Liaising with printers/newspapers etc for advertorials/press releases
    Attending networking meetings where necessary

Is this candidate for you?

Book Candidate