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Alcester • Permanent • Full Time • up to £20,000 per annum
Arden Personnel are recruiting for an Administrator for an expanding company in Alcester.
Day to day duties are as follows:
• Call handling – first point of contact for customers • Managing Service emails• Raising tickets and closing when complete• Proactively monitor and manage open tickets ensuring the system is up to date • Liaise with Technical Staff, Managers and Directors to ensure accurate, relevant and timely communication is maintained at all times• Providing regular updates to external customers on the progress of their request• Ensure allocated tickets are resolved within the SLA if applicable
The successful candidate for the Administrator role must have the following skills/experience
• Previous experience in an Administration role• Proficient in MS Office• Must be flexible and willing to help with other admin duties• Excellent communication skills• Previous experience as a service desk support Administrator would be advantageous
What’s on offer for the successful Candidate for the Administrator role?
• Up to £20,000 per annum• Free parking• 20 days holiday plus Bank HolidaysApply for this role:
To apply for our Administrator role please click the apply button. Job reference LF-1751. If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
For other vacancies please visit Arden Personnel at www.ardenpersonnel.co.uk and on all social media applications. Arden Personnel are committed to finding you your next position, we will help you find your perfect opportunity. We aim to contact successful applicants within 24 hours, if you do not hear from us within 48 hours if may mean that your application has been unsuccessful. However, we may have other opportunities that would suit you.
We recruit in the following sectors:Commercial – Administration, Accountancy & Finance, Sales & Marketing, Customer Service, HR and ITBuilding Services – Operational Management, Engineering/Facilities Management & Electrical, Supervisory, Contract & Project Management, Business Development, Senior LevelManufacturing – Technical, Engineering and Manufacturing
The areas Arden Personnel recruit in are:Alcester, Redditch, Studley, Bidford-on-Avon, Stratford-upon-Avon, Evesham, Broadway, Pershore, Moreton-in-Marsh, Bromsgrove, Chipping Camden, Warwick, Leamington Spa and Henley-in-Arden.