Permanent

Customer Service Advisor

£17,000 per annum in Bromsgrove

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Bromsgrove • £17,000 • Permanent • Monday to Friday 09:00 – 17:00 hours

Our client, an award-winning British Eyewear company that celebrates Great British Design. They create quality, fashion-forward frames and are looking for an Customer Care Administrator to join their team.

As a Customer Care Advisor/Administrator your main responsibilities will be to:

  • Answering telephone calls to our customers/sales reps
  • Processing day to day orders via the phone and website
  • Answering queries from customers e.g. chasing missing orders/out of stock frame information
  • Admin roles such as filing/activating website accounts/sending catalogues out for new customers
  • Offering head office support for our National Sales Team e.g. providing address details, setting up website accounts on their behalf.
  • Reporting to Customer Care Supervisor who will organise your work when not on the phone.

The Successful ApplicantTo be considered for this Administrator role:

  • You will have previous experience in a customer service/administrator role.
  • You must be able to drive due to the location
  • Willing to learn
  • Accuracy is of high importance
  • Excellent telephone manner

What’s on Offer?As Customer Care Administrator, you will receive;

  • An annual salary of £17,000 per annum
  • Hours Monday-Friday 09.00-17.00

Apply for this roleTo apply for this Customer Care Administrator role please go to our Arden Personnel website www.ardenpersonnel.co.uk. Job reference – NM-1739.

Sorry, this in Customer Service role has been filled

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